Volunteer Experience

In 2005, I started volunteering with Everybody Reads, a volunteer run reading and book gifting program at Noble Elementary School in North Hills, CA. Everybody Reads volunteers read to elementary school students and give each student a new book of their choice. The Tzu Chi Foundation has generously funded new book purchases since the beginning of our program in early 2001. Anonymous donors have funded program operations and supplemental new book purchases since 2010.

In April 2010, I stepped forward to assume responsibility for running Everybody Reads.

I took charge of volunteer communication and started building the "Everybody Reads" and "Everybody Reads @ Noble Elementary School" brands.
I designed, funded, and implemented Everybody Reads' first book inventory system. We currently have almost 3000 books in our inventory.
Through a number of initiatives, I am working to improve the retention and growth of the Everybody Reads volunteer base. We maintain an active volunteer base of over 300 people.
Seeking to shape Everybody Reads into a more responsive program, I am working to rapidly gather and make use of volunteer feedback and data from the Everybody Reads book inventory.

Between April 2010 and February 2020,

Everybody Reads volunteers spent over 13800 hours reading to Noble Elementary School students.
I grew monthly volunteer turnout by a compounded annual growth rate (CAGR) of 12.8%.
Everybody Reads volunteers gave over 6100 new books to Noble Elementary School students.
Kindergarten to fifth-grade students at our monthly program have never seen the same book title twice.
Noble Elementary staff and I grew monthly Noble student turnout by a CAGR of 6.5%.

Paid Experience

I work for the University of Southern California as a Systems Administrator III; I am also a member of the USC Campus Emergency Response Team (USC-CERT).

I participated in USC-CERT's "Great ShakeOut 2023" Earthquake Drill on October 19, 2023. Click here for videos of USC-CERT at past drills.
I volunteered with USC-CERT's staffing of Commencement Day Wheelchair Distribution on the afternoon of May 12, 2023.
I volunteered as USC Commencement staff on the morning of May 12, 2023.
I participated in USC-CERT's "Great ShakeOut 2022" Earthquake Drill on October 20, 2022. Click here for videos of USC-CERT at past drills.
I attended USC-CERT's "Search & Rescue" online training on August 9, 2022.
I volunteered with USC-CERT's staffing of Commencement Day Wheelchair Distribution on the afternoon of May 13, 2022.
I volunteered as USC Commencement staff on the morning of May 13, 2022.
I attended USC-CERT's "Hazardous Materials" online training on February 8, 2022.
I attended USC-CERT's "Fire Safety" online training on November 17, 2021.
I participated in USC-CERT's "Great ShakeOut 2021" Earthquake Drill on October 21, 2021. Click here for videos of USC-CERT at past drills.
I attended USC-CERT's "Earthquake Preparedness & Response" online training on October 12, 2021.
I attended USC-CERT's "Terrorism Prepardness" online training on September 23, 2021.
I attended USC Faculty & Staff "COVID-19 Health & Safety" webinar on September 2, 2021.
I attended USC-CERT's "Search & Rescue" online training on August 3, 2021.
I attended USC-CERT's "Triage" online training on April 21, 2021.
I attended USC-CERT's "Incident Command System" online training on March 11, 2021.
I attended USC-CERT's "Cribbing" online training refresher on February 16, 2021.
I participated USC iVIP Department Administrators online meeting on February 2, 2021.
I attended USC-CERT's "Fire Safety" online training refresher on November 3, 2020.
I attended "Election Security" webinar by the USC Office of the Chief Information Security Officer on October 29, 2020.
I attended "Phishing" webinar by the USC Office of the Chief Information Security Officer on October 29, 2020.
I attended "Home Network Security" webinar by the USC Office of the Chief Information Security Officer on October 27, 2020.
I attended "Social Media and Privacy" webinar by the USC Office of the Chief Information Security Officer on October 27, 2020.
I attended "Social Engineering" webinar by the USC Office of the Chief Information Security Officer on October 22, 2020.
I attended "Cybersecurity" webinar by the USC Office of the Chief Information Security Officer on October 20, 2020.
I attended "Earthquake Preparedness" online training by USC Office of Fire Safety & Emergency Planning on October 15, 2020.
I participated USC-CERT's online quarterly meeting on September 10, 2020.
I attended USC-CERT's "Mental Health" online training on August 20, 2020.
I attended EMS World's "The COVID-19 Infodemic: Cures, Controversy and Confusion." webinar on May 21, 2020.
I attended EMS World's "EMS Provider Roundtable: What the COVID-19 Pandemic is Really Like." webinar on April 29, 2020.
I responded to USC-CERT's volunteer call out drill on May 23, 2019.
I attended USC-CERT's "Hazardous Materials" presentation on May 22, 2018.
I volunteered as USC Commencement staff on May 11, 2018.
I participated in USC-CERT's "Bleeding Control" skills refresher on March 8, 2018.
I attended USC-CERT's "Cribbing, Triage, and Fire Extinguisher" video skills refresher on December 5, 2017.
I volunteered as USC Commencement staff on May 12, 2017.
I attended USC-CERT's "Active Shooter" presentation on August 15, 2016.
I volunteered as USC Commencement staff on May 13, 2016.
I attended VMware vForum 2016 on April 19, 2016.
I earned my Administration certificate from Nimble Storage (certificate NTS-2001-I) on March 24, 2016.
I completed storage area network (SAN) administration training by Nimble Storage (course NTS-2001-I) on March 22, 2016.
I deployed with USC-CERT in USC's Full-Scale "Great ShakeOut 2015" Earthquake Drill on October 15, 2015. Click here for videos of USC-CERT at past drills.
I completed "Securing the Human" training (including all recommended sections, in addition to the sections required for certification) by information security training organization SANS Institute on October 14, 2015.
I participated in USC-CERT's "First Aid, Search & Rescue, Triage, and Backboarding" skills refresher on October 6, 2015.
I volunteered as USC Commencement staff on May 15, 2015.
I attended USC-CERT's "Earthquake Early Warning System" seminar by Margaret Vinci on February 23, 2015.
I attended USC-CERT's "Terrorism and the First Responder" seminar by Erroll G. Southers on October 13, 2014.
I volunteered as USC Commencement staff on May 16, 2014.
I underwent American Red Cross certified adult and pediatric "First Aid/CPR/AED" training by USC Fire Safety and Emergency Planning on April 29, 2014.
I attended USC-CERT's "Active Shooter" seminar by Captain Steven Alegre of USC's Department of Public Safety on March 3, 2014.
I participated in USC-CERT's University Park Campus (UPC) fire hose refresher on June 11, 2013.
I volunteered as USC Commencement staff on May 17, 2013.
I participated in USC-CERT's University Park Campus (UPC) drill on March 11, 2013.
I deployed with USC-CERT to USC's Health Science Campus (HSC) earthquake drill on November 15, 2012.
I attended Technology Transfer Partners (TTP) USA Conference 2012 from July 15, 2012 to July 17. 2012.
I underwent Open Enterprise Server 11 (OES11) training by Mark Robinson of NDS8 on July 15, 2012.
I underwent SUSE Linux Enterprise Server 11 (SLES11) training by Mark Robinson of NDS8 on July 14, 2012.
I participated in USC-CERT's University Park Campus (UPC) drill on May 30, 2012.
I volunteered as USC Commencement staff on May 11, 2012.
I underwent FEMA certified Community Emergency Response Team (CERT) training by USC Fire Safety and Emergency Planning from January 31, 2012 to March 13, 2012. I became a member of the USC Campus Emergency Response Team (USC-CERT) on March 13, 2012.
I volunteered as USC Commencement staff on May 13, 2011.
I attended 2010 ATT Live from December 7-10, 2010, where I took classes on Encryption, Asset Management, Email System Security, and Integrated Helpdesk Solutions.
I volunteered as USC Commencement staff on May 14, 2010.
I volunteered as USC Commencement staff on May 15, 2009.
I volunteered as USC Commencement staff on May 16, 2008.
I underwent "ZENworks 7 Desktop Management - Advanced Software Packaging" training by Novell on June 19, 2007.
I underwent Google Hacking training by USC Information Security Office on May 16, 2007.
I underwent Laptop Security training by USC Information Security Office on April 11, 2007.
I underwent USC Building Emergency Response Team (USC BERT) training by USC Fire Safety and Emergency Planning on March 22, 2007.
I underwent Physical Security training by USC Information Security Office and USC's Department of Public Safety on February 15, 2006.
I underwent Server Security training by USC Information Security Office on January 18, 2006.
I underwent Securing Personal Information training by USC Information Security Office on October 11, 2005.
I attended the Los Angeles Technology Security Conference on January 21, 2005.
I underwent "GroupWise 6.5 Administration" training by Novacoast in August 2004.
I underwent "Microsoft Onsite Security Training" by Microsoft in May 2004.
Starting in November 2000, I assumed responsibility for the day-to-day operation of Dornsife Technology Services (DTS) upon the resignation of Dornsife's Manager of Research & Computing. I assumed the role of System Administrator upon the resignation of Dornsife's System Administrator. On my own initiative, I assumed roles and responsibilities necessary for the continued operation of DTS for more than 3 years, until the position of manager was recreated and a new Dornsife IT director was hired in March 2004.
- I successfully defended Dornsife's helpdesk and Dornsife's server infrastructure against threats to shut them down permanently.
- I hired, trained, supervised, evaluated, and fired people.
- I proposed DTS's department budgets for FY 2001-2002, FY 2002-2003, and FY 2003-2004.
- I managed department budgets of $217,990 (FY 2000-2001), $212,866 (FY 2001-2002), $220,674 (FY 2002-2003), and $228,650 (FY 2003-2004).
- For nearly 4 years, I reviewed ASR's through my access to USC's Budget Administration System.
- For nearly 4 years, I purchased equipment and software for DTS.
- I underwent Microsoft Research training on "Designing a Secure Microsoft Windows Network for a University Computing Environment" from June 26-29, 2001.

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